The Root

Get to the root of why we do what we do, things that interest us, and what goes on in our heads.

Customer Experience Is Key

Thursday, 29 November 2012 00:00

What is the one thing that virtually every business has in common? The answer would undoubtedly have to be customer service. Customer service is usually the most significant component of any business. You can always lower your prices; you can always advertise all over the world and promote your business until you’re blue in the face, but that doesn’t guarantee that your business is going to retain its customers and attract new ones.

Published in Web Design